What kind of request would you like to file?
Pick the option closest to your situation. You can go back and change it at any time.
- Individual complaintA personal matter concerning you or your family.Start
- Collective complaintA matter concerning a group of citizens or an entire neighbourhood. You may attach a list of cosignatories.Start
- Request for supportA request for intervention or support with a public administration or body.Start
How do you file a complaint? A short video that walks you through each step, from choosing the type of request to receiving your case number.
Before you start
- Have a working phone number ready: it is the office's main way of reaching you.
- You may attach photos (JPG or PNG) to support your request — never personal or sensitive documents.
- At the end you receive a case number and a tracking password.