Your office, at the service of citizens
File your complaint or request through a simple step-by-step form, and follow your case at every stage of its processing.
Filing is free and takes under three minutes.

Malek Mohamed
Member of the National People's Assembly
Tlemcen Province — 10th Legislature
What would you like to do?
Choose the service that fits your situation.
- Individual complaintA personal matter concerning you or your family.Next
- Collective complaintA matter concerning a group of citizens or an entire neighbourhood. You may attach a list of cosignatories.Next
- Request for supportA request for intervention or support with a public administration or body.Next
How is a case processed?
Four clear stages, from filing to response.
- 1
Choose the type of request
Individual complaint, collective complaint, or a request for administrative support.
- 2
Complete the form
One question per step, with the option to attach photos and documents.
- 3
Receive your case number
You are given a unique case number and a password to track it.
- 4
Track and communicate
Check the status of your case and message the office directly on the platform.
Do you have an ongoing case?
Enter your case number and password to check the processing status and message the office.
